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Repair Outlook Problem

Besides, it supplies Exchange connectivity, which can be useful for enterprise-level email communication.

Even though it's a favorite email client, users often face many mistakes while using it. But amongst many mistakes, the most common mistake faced by these is"The collection of folders can't be opened" This mistake frequently becomes a barrier for consumers in obtaining their Outlook mails and messages.

The true rationale for this annoying error isn't known, however, as it might appear because of improper installation of Outlook to your system or corrupted PST files connected with the Outlook accounts. Additionally, there's absolutely no direct solution to address this error.

But we've figured out some techniques that could handle this problem effectively. Thus, let us have a close look at every one of those methods.


One of the easiest ways to figure out this mistake would be to run Outlook safely. In protected mode, Outlook begins without loading the add-ins. To run Outlook in the secure manner, 

follow this procedure:

Sort"Outlook /secure" and press OK.
When Outlook begins securely, then there's an issue with the add-ins.
When Outlook works fine from the secure mode, then you are going to need to disable the add-ins. To disable add-ins from Outlook:

Visit the Document tab and choose"Options>>Add-ins."
In the base of the window, then pick"COM Add-ins" from the"Paste box," then hit the"Proceed" button. Deselect all of them and click"OK." But if you still confront the identical issue, then try different procedures.


The Outlook profile retains all preferences to the MS Outlook program. Consequently, if this profile becomes corrupted because of some unexpected mistakes, it might lead to a "The collection of folders can't be opened" error.

Visit Control Panel

Select"Show Profiles" in the magician; a brand new wizard will show up on the monitor.
Select Show Profile in the magician
Hit the"Insert" button and provide a title to the profile. Besides, in the"Vehicle Account Setup" window, then fill the details to your email accounts to set up up a fresh profile.
As soon as you make a new profile, then it is going to show up on the General tab at the Mail dialog box.
From the section"When launching Outlook, use this profile" choose the new profile in the drop-down menu of"Always use this profile"

After picking out the brand new profile, then restart MS Outlook. And when Outlook begins normally, it implies the preceding Outlook profile has been corrupt. If you are intending to eliminate the corrupt profile, then be certain that you make a backup for this profile.

Start Outlook in the Taskbar

It's a frequent actuality that consumers maintain their most-used software immobilized to the Taskbar to get is fast. Well, it's been observed by different users who have got a collection of folders can't open Outlook' mistake could be prevented by beginning the Outlook in the Taskbar.

To accomplish this, be certain MS Outlook is immobilized to the Taskbar in your system. If not, then discover the Outlook shortcut on your system and haul it into the Taskbar. Click here on Outlook dictionary at the Taskbar and choose new Mail Message' in the menu.

In this manner, Outlook will begin in a usual way. Nonetheless, this is simply a workaround; it will not resolve the malfunction indefinitely; you'll need to repeat the procedure every opportunity to get Outlook.

Utilize a Program Viewer for Outlook

Many consumers reported that the collection of folders cannot be opened' error looked after connecting their Gmail accounts. Typically, it occurs when you've empowered two-step confirmation for your own Gmail account.
Two-step affirmation is an excellent way to secure your email accounts from unauthorized access; therefore, it's encouraged to set a Program password for Gmail if you connect your Gmail accounts.

Install the 64-bit variant of Office

The 32-bit version of Office does not provide that much precision and reliability because of the 64-bit edition. And it's mentioned that the collection of connections cannot be opened' mistake looks largely from the 32-bit edition.
But if you are using the 64-bit variant and facing the same mistake, then it's advisable to reinstall the model again. The 64-bit variation provides better stability and performance.

Eliminate your Account in the Mail Program

Windows 10 is incorporated with an in-built email customer named Mail, which may be found in Control Panel. It's an excellent email program to control and add your account, but if you incorporate your Outlook adds account straight to the Mail program, rather than adding them separately to MS Outlook, then it may cause the set of folders cannot be opened in error.

However, it is simple to fix it by removing your account from the Mail program.
Open the Mail program and proceed into the Accounts section from the left sidebar.
The'Manage Account' pane will show up on the display, pick the email account out of here.
The Account Setting window will show up on the display, click on the Delete account option under.
After eliminating the account from the Mail program, restart your system, then get MS Outlook, and you may not confront the mistake again.

Eliminate .XML Documents from Outlook Directory
Using XML document from the Outlook directory may be an additional reason for the collection of folders cannot be opened error. When these files get corrupted, then it may easily make the malfunction and prevent Outlook from launching.

Therefore, It is a Good Idea to remove these files in the Outlook directory, which may be accomplished with the next measures:

Notice: The below procedure is done on Outlook 2016, but the procedure is like every Outlook version.

Press'Window + R' button and then compose Appdata from the area, then click Enter.
The AppData directory may show up on the display, now browse to LocalMicrosoftOutlook16*.
Here, locate the XML documents and move them or delete them.
After eliminating the .xml documents, restart Outlook, and you may not confront this mistake. Nonetheless, these files frequently find corrupt due to different factors. Thus, it may also be the cause for this mistake. outlook the set of folders cannot be opened You're able to fix such documents with the assistance of the Inbox Repair Tool (scanpst.exe). To scan Outlook document with ScanPST,

Follow the measures; To Outlook 2016, start

Locate ScanPST.exe and operate it on your system.
Read the document which you would like to fix and hit the"Start" button to scan the document.
Browse PST document to Fix
When the scanning process is finished, hit the"Repair" button to fix the file.
Start fix Procedure
Notice: If you would like to make a copy of the file, then check the checkbox"Create a copy of the scanned document before fixing."

The document will be fixed soon, then you can import it into your Outlook. It's a sophisticated tool that can fix any corrupt/damaged PST file immediately. For non-technical customers, Kernel for Outlook PST Repair is a better choice due to its easy interface and simple measures. Additionally, you may use this instrument to fix corrupt problems along with other Outlook mistakes in almost any form of Outlooks such as Outlook 2019 or some other over variations.


The navigation pane will be the leftmost pane in MS Outlook; it comprises all of the folders of your Outlook data files along with icons such as Contacts, Calendar, Individuals, and Tasks. Resetting the navigation pane will automatically eliminate all of the customizations of the navigation pane, and it could also fix the "the record of folders cannot be opened" error.

Close all programs linked to Outlook.

These will be the best procedures that may be utilized to address the error"the collection of connections can't be opened" from Outlook 2016. Typically, it's discovered that this error occurs because of corrupted data malware or file from the computer system. Thus, ensure that your system is fastened with antivirus.

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